Privacy

All information collected by Lisa’s Unique Creation’s is used for internal purposes only and will not be sold to or shared with any person, business, or entity outside our establishment.
 

Shipping
Orders shipped outside the United States will be charged the current shipping rate for that country plus a $4.50 handling charge. If you would like to know the shipping charges you may request that information in the comment section located on the second page of the shopping cart when checking out and we will e-mail you your total when ready to ship.
 
  • Some items may require extra shipping due to the weight. Extra shipping charges will be noted on individual merchandise items as necessary.
  • Overnight and 2nd day,3rd day express shipping is available for most items Monday - Friday during regular business hours. Extra shipping charges will apply for all overnight and express shipped orders.

 

Payment

We guarantee that every online transaction you make will be 100% safe.All payment information is sent through a secure server for your protection. We accept Visa, Master Card on all orders.You can shop in total confidence at our online store. We guarantee it!

Master Card acceptedVisa credit card acceptedYahoo! Secure Shopping
 

  • You may submit your credit card information online or you have the option of submitting your order and calling us with your credit card information during regular business hours. Our business hours are M-F, 9:00 am to 5:00 pm EST. If you are submitting your order during off hours or holidays when we may be closed, please call during the next business day with your credit card information. Credit cards will be processed under the business name of Lisa’s Unique Creation’s . All charges will appear on your credit card statement under the name of Lisa’s Unique Creations.
  • International orders must be paid via a credit card. We maintain the right to refuse any order.
  • Any person using a credit card on our site to place an order is doing so with the full knowledge of our terms and policies. A copy of your order will be sent to the e-mail address that you submit with your order. Please print off and keep a copy of this order as your receipt. Charge backs to the credit card bank will be in violation and will be reported as credit card fraud to the local authorities. Thank you!!

 

Returns
We feel sure that you will be happy with the quality of our Unique Creation’s. If however you are not satisfied with your product...Please contact our office within 14 days of receipt. If you feel you will need to return anything for a refund or exchange.
 
  • Returns are NOT accepted without a RETURN AUTHORIZATION. Personalized item’s misspelled from a show or received in the mail. Please return it to us with a copy of the original sales receipt..
  • If it is our fault: we will gladly replace or repair our mistake and pay for ground shipping expenses via a Fed Ex Return Authorization & Shipping label.
  • If it was your error: we will try to repair or replace the personalized item at your expense. Special care should always be taken when ordering. Not all items are returnable. Please call to confirm.
  • Merchandise must be returned in the condition that it was received and in it's original packaging. Please notify us via E-mail or phone at 843-856-7499 if you need to return an item. Refunds will be issued according to the original form of payment. We will not refund shipping and handling charges.

You may contact us at: Lisa’s Unique Creation’s
Office:(843) 856-7499......Fax:(843)856-8424

E-mail: info@lisasuniquecreations.com